Planet Pet

1980 W Fairbanks Ave, Winter Park, FL 32789, USA

About Planet Pet

4.6 / 5

from reviews

Is this your business?

    Nickcold Nicholson
    -
    March 30, 2024

    If poop poor customer service is your comfort zone then look no further than Planet Pet. I stopped by for a simple supply for a new kitten, and the young “lady”, that reluctantly came from the back waited on me. I had never been here before as a new pet owner and simply needed direction as to where their food geared towards young felines were. You would think I was asking her to be my personal shopper as put off she behaved. When at the cash wrap this person asked if I had been here before, with a sign by the register of the benefits of membership, to which I said no. And she proceeded to end the sale without asking or capturing my data for future rewards. I declined the receipt as I don’t plan to step foot here again.

    Alyssa
    -
    March 11, 2024

    great prices & staff was so sweet ! even gave some freebie treats after asking me what allergies my dog had ! 100% recommend !!

    bizzit26
    -
    May 26, 2021

    I love the selection of genuinely helpful/good dog products. PetSmart & Petco don't even compare. Lots of good quality rawhide alternatives :) Also the manager/owner is amazing! So knowledgeable, helpful, and nice!

    Jnut East
    -
    August 16, 2023

    The best cat food, the best cat litter. I started going there for the litter, and lo and behold they got the only food my runt can eat in the store! No more ordering from the corporations. Shop small, shop local!

    Vanessa Benevides
    -
    August 06, 2022

    I would leave 4 stars but there was more good than bad so I didn’t want to do that to planet pet. Planet pet became my new pet store for my fur babies and I absolutely love coming here, even though I’ve never met the owner (and I’m hoping to meet soon!) I can tell she cares a lot about what she’s putting into her store for the animals which says a lot, all quality products for amazing prices which is another reason I will continue to come here (the prices are the correct prices, not up charge prices that other businesses do). I also love that they do have a rewards program on their food! Now the only thing I wish, which is why I would’ve given 4 stars, is the workers. All that I have met so far besides 1 that left, are not friendly. They all have a personality that is not welcoming and they would be the reason as to why I would not come back if it wasn’t for the products. They don’t know about a lot of the products so I don’t really get help from them, and they don’t talk to you unless spoken to, hopefully something changes but all in all, I love planet pet!

    Planet Pet

    Our Address

    1980 W Fairbanks Ave, Winter Park, FL 32789, USA

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