Veterinary Emergency Clinic

3352 S US Hwy 17 92, Casselberry, FL 32707, USA

About Veterinary Emergency Clinic

3.1 / 5

from reviews

Is this your business?

    J S
    -
    August 06, 2024

    Very happy with the accurate diagnosis and quick care. Our dog was so ill and quickly becoming more lethargic, we took him in at midnight and Dr. Tilley knew pretty quickly what could be wrong and how to make things better. He needed hospitalization for 1 day, became better more quickly than expected and sent home on medication we could give. Everyone there was so nice to him and us, it made a traumatic experience so much easier. Thank you!

    Vanesa Collier
    -
    October 02, 2024

    Our 3 year old male cat had a urinary block and needed emergency vet assistance. He was there for 3 days and I can’t even provide the number of times my husband and I called for status updates. They answered each and every call and never made us feel that we were a bother. Every staff member was professional, compassionate, and caring.

    Jarvis cross
    -
    September 15, 2024

    **** DO NOT TRUST YOUR PET AT THIS LOCATION!One star is too much to rate this veterinary! I took my brown $6k champion mini schnauzer too this place and they tried to charge me $600 just for an X-ray! A simple X-ray? Then when I tried to apply for their credit plan I was denied but they never applied the veteran discount posted in their lobby but instead as I was leaving they said rudely, " Oh, we apologize you should have said you were a veteran earlier". But I remember they asked for my ID and it clearly states on my ID I'm a service veteran which they overlooked. Then they had the nerves to contact me via text 5 days later to offer me a veterans discount or refund I respectfully declined because the damage was already done by not honoring it when I asked about it before I left ! By the way ... I went to another veterinary and my X-ray cost only $140 .... Casselberry veterinary is a straight rip off! The photo of the splint you see I applied that myself using my military experience from my years of training I saved hundreds of dollars!

    kimberly garrett
    -
    November 13, 2024

    Dr. Kelli, Dr. Brie and team of experts saved a life today for my family! We are grateful for their love and care. Our little guy is on the mend and snuggled into an extra large cozy condo with a warm and fuzzy comforter. The team is amazing, kind and loving. The facility is spotless and everyone we met was over the top attentive. We could not be more relieved they are caring for us.

    Ray Samaroo
    -
    November 07, 2024

    I was disappointed with my recent experience at Casselberry Animal. Despite having an Emergency, my dog and I waited for over an hour and never being seen by the Dr, The technician who did the intake was extremely nice and attentive along with the front desk staff,in frustration we left to go to another hospital. While we understand that emergencies can arise, there was no communication or update during our wait, which added to the frustration. I value the care you provide to pets, but I would appreciate more transparency and respect for clients' time ( dog with an emergency). I hope future visits can be handled more efficiently for other clients, as we would not recommend this hospital based on our experience.

    Veterinary Emergency Clinic

    Our Address

    3352 S US Hwy 17 92, Casselberry, FL 32707, USA

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