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This is the best veterinary hospital I have ever been to. I was recommended to this hospital by an Emergency vet as this is the veterinary practice that the doctor at the emergency vet took her pets to. Loch Haven Vet is extremely thorough. They take the time to explain things until you are comfortable. The vet techs are very professional unlike a lot of other places I have been to. You can just tell that the whole operation is very well run, organized and detail oriented. I have to drive a long way to get here but it is worth it to me to provide my cats with the best care! 🐾
Read all the current negative reviews. Read the clinic response. This cold you feel it’s because it’s a business it’s not about you or your pet. You are a cash machine from which they withdraw. I was there with my dog, been a client for ten years. I couldn’t pay the full amount but half and the rest the next day. The said no I asked if I could write a check. They said yes. I live 5 minutes away the made me leave my drivers license before I could run home and get my checkbook. I was treated like a street rat a criminal. Disgusting. Ok. And front office staff great for the most part. Overall the place is not the same with the new owners. Nail clipping was $10. Now $28. Tell me on Gods green earth how that has tripled a business sold as caring. Not saying staff do not care but the dirty underside of business Leaks out and as is so popular today each staff member says yeah well I dint have anything to do with that…. But you do because you delivered the message. How about the “business “ staff stop shielding themselves with the care givers. Disgusting they hold your beloved pet as a money leverage and shame you. Missed diagnosed as having joint in inflammation. Never checked stool or X-ray. She passed the next morning. Rest in peace Sadie Mae Jaya update cashed the check not a call card or text. It’s been 2 months. Grateful for the love and support of friends. Remember I said cold. Yep point clearly proven forgiveness yes forget nope. Thank you 🙏🏼
Kodi ( our dog ) was having difficulty using his right rear leg for support. Dr St Pierre correctly diagnosed our dog's issue with his right rear leg and clearly explained it. Most importantly she ruled out the worse case scenarios, which relieved alot of worry. We are following her recommendaions and Kodi was much better within 48 hours. He is a happy man again!
I used to dread appointments for my dog who has extreme anxiety around going to the vet. Then Dr McIntosh joined the practice. Her knowledge, patience, and creativity has made a huge difference in caring for my anxious dog. She’s also helped me understand my dog which has helped strengthen our bond.
The team at Loch Haven Vet Hospital was very helpful to me and my pup when we were both going through a tough time. My dog absolutely loved Dr. St. Pierre and Vet Tech Amanda and we cannot recommend this team enough. If you are reading this, thank you so much for your compassionate care for Papaya!