Our Address
945 Beville Rd, South Daytona, FL 32119, USA
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Dr Wilson did more than I expected checking on my cat’s leg. She explained it all where I understood. I got a call today checking on my cat. He is very relaxed today.
My dog, Milo was deathly ill. This hospital went above and beyond to help him one lady literally went home got her big dog Remington I forget the ladies name but they donated blood to help Milo. Saving my dog, giving him a blood transfusion, and it was the quarter of the cost that another hospital was going to charge. I have already recommended Beville Animal Hospital and I will continue to recommend them. They call daily to check up on Milo, answer any and all questions. Everyone there is so nice and I am now making it Milo’s vet.
I needed to take some time before coming on here to discuss my experience here. I’ve been coming here since 2021 and had nothing but good things to say about it. After Dr. Wilson started it’s gone down hill. My dog got sick in March following his 11th birthday. He was having excessive watery diarrhea 5x a day. We took him in and they prescribed some antibiotics and medication to help thicken up his stool. His symptoms didn’t improve at all, and during his antibiotics course he developed a UTI. I was confused how this would happen if he’s already on antibiotic so I got him cranberry supplements and it cleared in just a few days. This however, made me consider that maybe hes antibiotic resistant. I believe the antibiotic course was 1.5/2 weeks ish and when he finished them I called again and made another appointment which they classified as the emergency appointment (even though I wanted to schedule a regular appointment since he was fine in spirits and the dramatic upcharge was not necessary) but the lady on the phone insisted I get him in as soon as possible. We got for the appointment and sit in the room for an hour before we’re even seen. I explain that the medication isn’t working and that I believe he’s antibiotic resistant and that I’d like to explore other options and treatments available. She says ok, goes to the back and leaves us for another half hour only to come back with more antibiotics. I’m beginning to get frustrated and I’m telling her I’d like to try something else. She kept telling me he probably ate something when I wasn’t looking or it was a stomach bug. I assured her he couldn’t have eaten something because he is a Velcro dog and is at my hip 24/7 and our trash is inside a closed cabinet he can’t access. They take him back to asses him and the nurse comes to tell me he has a double ear infection and I need to buy ear cleaner and ear antibiotic cream. Again I’m confused because he usually shows very obvious signs of an ear infection with excessive head shaking and scratching and he had done none of that. I decline the ear cleaner since I already have an entire bottle. Then they try to get me to buy probiotics powder from Purina but I had told Dr. Wilson I had already tried that exact stuff and it hadn’t worked either but the nurse insisted I should get it. I declined again. Then they recommended this extremely expensive blood and GI panel I had to have done that would be several hundreds of dollars because they had no idea what was wrong with my dog and they said this was my only option. I leave extremely defeated and having paid $700 with no answers. The next day he goes in for the blood panel and we wait for the results. I called once a week waiting for the results as he’s getting sicker and skinner and not showing any signs of improvement and they keep telling me the results are not back yet. At this point I’m very frustrated and I take him to my vet NC that I trust because Im getting nowhere here and it’s killing me to watch him suffer with no answers. I finally get answers 2 weeks after the blood panel and she’s says all that is wrong is he is lacking in B12. I ask for the results to be emailed to me and the date at the top says they received the results the day after my test was done not two weeks later. At the new vet the doctor did the same panel as Beville and it was $400 cheaper then Beville charged for the exact same panel and results document (And I got the results the next day). The other doctor also examined my dog and said there were zero signs of an ear infection and he was very confused why they told me he had that. He also looked over the results that Beville had emailed me and said that B12 was something I could get on Amazon if I was really concerned about that but it was not what was causing his issues. It turned out he had pancreatic cancer and he died a few months later. But I spent so much money and time waiting when he was getting sicker and sicker and continually getting ignored and wasn’t listened to. I would not trust your pets life here. They only care about money.
My beautifully bred Bull Mastiff went for an emergency visit to Beville Animal Hospital whose business name itself professes to be a hospital. My Grand Canine was experiencing rapid swelling from what appeared to be an insect bite and $800.00 later , he received very poor care , improper diagnosis and host of services that did not pertain to the emergency. Asked management via proxy for a refund of some services but not all and was told definitively NO.
I am prefacing by saying this is a glowing review, though I mention what may seem negative. My dog's surgery did not initially go smoothly. The recovery was traumatically bad. I will spare you the details because what came after more than made up for it. This office stood by their work and made life so much easier for us, stopped at nothing to make sure our dog recovered and went well above and beyond the call of duty MONTHS into the equation to help relieve us. There was no teeth pulling and their bedside manner during our emotional periods was unparalleled. In particular Karleena is a blessing on this planet and deserves the highest praise. I can't overemphasize how impressed I am with their professionalism. Not once did we feel like we were imposing or asking too much. They respected every decision we made and were always working WITH us based on our beliefs, suspicions, concerns, etc, never arguing or condescending. It felt like teamwork. Any business that takes responsibility without mincing words or passing the buck to such an extreme degree is rare to find these days. They have permanently earned our business and I would take any animal there for any reason or surgery with 100% confidence. ONE HUNDRED PERCENT.