24/7 Animal Hospital of Orlando

8742 White Rd, Orlando, FL 32818, USA

About 24/7 Animal Hospital of Orlando

3.5 / 5

from reviews

Is this your business?

    Mya Brown
    -
    July 06, 2024

    DO NOT COME HERE , this one of the most unprofessional vet I have ever went to , there staff is horrible . I came here today to get my dog checked out bc he was popping blood . So I rushed to this closest vet near me ! When I walked in there wasn’t anybody anybody in the front and I waited there for 15 minutes before anyone could check me in . After someone has came and seen my dog she was telling me all these different prices that was never official ( scam ) . She told me it was gonna be 251 including seeing the dog since I was a walk in . Then 10 minutes later they come up with all these different test and charge me more and it came up to $450. I told them I would just come back but I will still pay the 175 bc y’all told me what was exactly wrong with the dog and y’all ran test . As I was trying to pay this girl names “ Ashely “ was saying that “ in her opinion I should deworm my dog “ I asked her how much was it going to be she said she didn’t know ! So I told that “ I didn’t care about her opinion bc they couldn’t give me an official price on anything.” So she got upset and said I have an attitude started cursing me out and snatched $50 dollar out my boyfriend hand and counted and put it in my their drawer . I asked for my money back so I can give her the money on my digital wallet . She refused to give it to me . So me and her are going back n forth and I started throwing the clip board on the ground and I grabbed some of the marbles and I poured it on their desks. As I was trying to record her she snatched my phone out my hand and I told her give me my phone back . After that the doctor himself ( Spanish looking guy) threw a bucket of marbles at me . Mind you I never touched anyone . They put my dog at risk . I called the cops and I’m pressing charges on 3 different counts . Assault , vandalism on my dog , and taking my money without my permission. I am taking this to court and pressing charges on Ashley (the black girl with glasses ) and the doctor ( old Spanish guy ) .

    Chris Schmitt
    -
    June 02, 2024

    Had to take our 9 week old golden doodle puppy here late on a Saturday due to bloat which can be deadly. Turned out to be from getting into more dog food than her own but had to be sure. The Vet and staff were exceptional from the start. Once the vet saw our puppy he was able to ease our concerns and we did an xray just to be certain. Aside from the medical concerns, the experience with 24/7 Animal Hospital was amazing and the cost was less than half of what I expected to pay. I highly recommend them and wouldn’t hesitate to take my animals there. They are also one of the few 24/7 Animal Hospitals in Central FL.

    Michael
    -
    June 20, 2024

    DO NOT COME HERE. THEY WILL SCAM YOU, ESPECIALLY IF YOU GOT YOUR PUPPY AT CHEWS A PUPPY IN OCOEE. YOU HAVE BEEN WARNED. We came here because Chews A Puppy partnered with 24/7 Animal Hospital to give vaccines to dogs for free. What they DON’T tell you is there will be hidden, unjust charges! We came in for our puppy’s 12-week vaccines and that was ALL we wanted. We were told that was the ONLY thing we would be getting and that was it. That should be 100% covered by Chews A Puppy as per the contract you sign. We brought our puppy back, the doctor walked in, picked up the puppy, asked “is he doing well?”, we said “yes”, and then he walked out within 30 seconds. Then our puppy got his vaccines and that was it. When we were leaving, we went to the front and the lady said “hold on, you guys have to pay” which left us VERY confused - what did we need to pay for? He just got his vaccines which were supposedly covered? The lady said “oh, because he got a recheck by the doctor, so it’s $55”. EXCUSE ME? WHAT TYPE OF RECHECK ARE WE TALKING ABOUT? The doctor walks in, picks him up, asks if the puppy is okay, and within 30 seconds leaves without doing anything - THAT is a recheck? They didn’t even take his temperature or anything! No examining the puppy, no tests, no fecal sample - nothing!! And when we started arguing with the lady at the desk, she had the audacity to say, “sorry, that’s too bad, that’s how it works. If the doctor comes in and asks if the puppy is okay and you say yes, that classifies as a recheck” - ABSOLUTELY ABSURD! The most ridiculous thing is we never scheduled or agreed to a recheck from the doctor. We specifically came to this animal hospital because the vaccines were covered by Chews A Puppy and that was ALL we wanted. We walked out without paying because we refuse to let a disgusting business like this take advantage of us. They then said, “well, your contract is voided and you aren’t eligible for your 16-week vaccines here next time” - complete scam! We aren’t taking our puppy here for his 16-week vaccines anyway, and I don’t care if it cost 5x as much anywhere else - I would happily pay more elsewhere knowing there are genuine doctors there who actually care about our puppy and aren’t there just to make a quick buck. Not doing any type of checkup at all and then claiming you did, lying and saying a client did schedule a “recheck”, and then forcing the charge on a client is NOT the way you run a business. This business is absolutely terrible and I DO NOT RECOMMEND ANYONE TO COME HERE. IT IS NOT WORTH IT. THEY WILL NOT TAKE CARE OF YOUR PET AND WILL GIVE YOU HIDDEN CHARGES AT THE END OF YOUR VISIT. THEY ONLY CARE ABOUT MONEY, AND NOT AT ALL ABOUT ANIMALS. BE WARNED.

    Alejandro Mary
    -
    July 14, 2022

    Wow what an experience. First and foremost thank you for being available to take care of our puppy. We were on vacation here and had an unexpected emergency with our 7month old puppy. Luckily we were able find this hospital that accepted walk-ins because none of the other vets had vacancy or took walk ins. At first we were apprehensive about taking Lexi to a random doctor but from the moment we walked in Katie made us feel welcome. She was amazing and very knowledgable/caring. The Vet was also great he was kind and had us out in a flash. The location is nicely remodeled and smelled fresh and clean. Thank you all again for the great care.

    Marilyn Orellana
    -
    February 13, 2024

    I honestly would NOT recommend this place at all. The front desk lady was so sweet and helpful. But the doctor was careless and passive aggressive. I’m not sure if it was because he was upset he got called in late at night for my dog but that’s his job so. When he finally showed up, he didn’t introduce himself or bothered to ask what was wrong with my dog, he just asked the assistant to take my dog in the back. My dog also yelped when he was injected by the doctor in the back causing me to go back there and check what was going on. Although, It’s usually considered “normal” but my dog has never yelped with his primary care doctor when he gets shots so that was very concerning to me. I wanted to wait till the morning to take him to his primary but unfortunately my dog got worse through the night so I had to rush him in. I was charged $1,000 for barely an hour of service by a doctor in his pajamas that barely did anything. When he also tried to explain to me the diagnostics and treatment, it rubbed me the wrong way. It just seemed so in-genuine and almost rude. I will definitely not ever come back, they’re only getting one star because of the really nice young lady at the front desk and their sweet cat.

    24/7 Animal Hospital of Orlando

    Our Address

    8742 White Rd, Orlando, FL 32818, USA

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