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Warmly welcomed. Staff and The Vet treated my new rescue cat as if she was their own. A good and perfect place to have. Thank you
GO SOMEWHERE ELSE About a year ago, I brought my dog, Panda, to All Pets Hospital for a routine ear issue. While the vet, a younger guy, answered most of my questions, I did feel super rushed throughout the visit. Two months later, I called to get a quote for Panda’s basic annual shots, the ones required for doggy daycare. I was quoted a staggering $700 for one dog’s yearly shots, which felt exorbitant. I ended up going to another vet in the area and received the exact same shots for only $187. As neighbors in the modest New Port Richey community, price gouging like this is unacceptable in my opinion. This made me decide not to return to All Pets Hospital. Fast forward to today: I called All Pets Hospital about a vet visit for Panda’s arthritis (since the vet I switched to had moved out of the area). Panda just needs a simple refill of Prednisone (which I was more than willing to make an appointment for), and I asked for a price on the medication, as I had the prescription she's been on for months. I wasn’t asking for a new prescription—just the cost, as I need to budget for vet visits in my household. Rene, who answered the phone, was incredibly rude and refused to give me a price unless Panda saw the doctor first (I had already told her I was happy to make an appointment). I asked for a range for one month with my current prescription and she refused to give me even the most basic of price ranges. Due to my previous experience with their price gouging, I was not about to make an appointment without verifying the price first. The lack of transparency, poor service, and inflated costs compelled me to write this review as I was going to let it go the previous two times. UPDATE: I was able to make an appointment with another vet in the area, who was happy to provide transparent pricing over the phone. I strongly recommend taking your pets elsewhere.
Our first visit and they were so kind to our Charlie. They expressed all information honestly. They were very professional. This clinic was referred to me by my neighbors and they did not disappoint! The cost of the visit was reasonable as well.
Some of the best people and staff. Mr. Flea always has a great experience (I asked him this is actually his review, he said 5 stars). Forever grateful for the compassion and beautiful work this staff contributes for the fur-children and fur-parents! Thank you for seeing Flea every year now and for being the best around!!
I have been taking my pets there for a few years now and for some reason it's not the same anymore. The girls in the front especially Kelly are amazing and understanding and want to help as much as they can but.... the rest really don't care about anything other then money. If you don't come and spend money then your pet is not worth their time. No matter what the issue is mo matter what condition your pet is in you and your fur baby's don't matter. That's so sad because when I first started coming to All Pets they were all for helping your baby or babies no matter what. I have given rave reviews for them because they really did care. But now I've been calling for 3 days about apaquil for my baby and now it's Friday nobody is there on the weekends and I have no answer and now my dog has to be very uncomfortable until they decide I'm good enough to call back with an answer. It may not even the answer I wanted but at least I would have been given the option to make other arrangements or try something else to help her with her itchy self. And it's a terrible thing to watch your baby suffer because they felt she didn't matter. Well she matters to me !!!! I do the best I can for my baby to help her live the great life. I may not always have the money for all the tests they want to run but they shouldn't let her suffer because her mommy can't afford it at that moment. It's apaquil for goodness sake they are the ones who started her on it and I guess they think something different now not even a call to say no they won't or can't refill it. They say they are for the pets health and are so concerned with your pet. Well no that's incorrect because if they did they would have taken time to let me know something but nope no call no email NOTHING !!! So thank you all pets for being there for the babies or just certain ones. I will be finding some place else who actually calls you back or cares about the pet and not just blow her off like she doesn't matter. What a shame people don't know this before bringing there baby in to this place. I would definitely ask questions before bringing your family pet here. Just hope this doesn't happen to anyone else I wouldn't wish this on anyone.