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Dr. Roughton was amazing and caring! Very quick and efficient appointment. The technician was very gentle with my senior kitty. Felix is so happy after getting his Solensia injection. We will be back!
Warmly welcomed. Staff and The Vet treated my new rescue cat as if she was their own. A good and perfect place to have. Thank you
I have been taking my pets there for a few years now and for some reason it's not the same anymore. The girls in the front especially Kelly are amazing and understanding and want to help as much as they can but.... the rest really don't care about anything other then money. If you don't come and spend money then your pet is not worth their time. No matter what the issue is mo matter what condition your pet is in you and your fur baby's don't matter. That's so sad because when I first started coming to All Pets they were all for helping your baby or babies no matter what. I have given rave reviews for them because they really did care. But now I've been calling for 3 days about apaquil for my baby and now it's Friday nobody is there on the weekends and I have no answer and now my dog has to be very uncomfortable until they decide I'm good enough to call back with an answer. It may not even the answer I wanted but at least I would have been given the option to make other arrangements or try something else to help her with her itchy self. And it's a terrible thing to watch your baby suffer because they felt she didn't matter. Well she matters to me !!!! I do the best I can for my baby to help her live the great life. I may not always have the money for all the tests they want to run but they shouldn't let her suffer because her mommy can't afford it at that moment. It's apaquil for goodness sake they are the ones who started her on it and I guess they think something different now not even a call to say no they won't or can't refill it. They say they are for the pets health and are so concerned with your pet. Well no that's incorrect because if they did they would have taken time to let me know something but nope no call no email NOTHING !!! So thank you all pets for being there for the babies or just certain ones. I will be finding some place else who actually calls you back or cares about the pet and not just blow her off like she doesn't matter. What a shame people don't know this before bringing there baby in to this place. I would definitely ask questions before bringing your family pet here. Just hope this doesn't happen to anyone else I wouldn't wish this on anyone.
Some of the best people and staff. Mr. Flea always has a great experience (I asked him this is actually his review, he said 5 stars). Forever grateful for the compassion and beautiful work this staff contributes for the fur-children and fur-parents! Thank you for seeing Flea every year now and for being the best around!!
This needs to be posted because this vet is a danger to pets. Not just because of the care she gave, and didn’t give my kitten, but because she thinks she has all the answers. Dr. Maddy, saw my kitten who was in distress and was not eating well. She’s a sphynx and was under two pounds. She kept her for the day, and was supposed to keep her warm and try to get her to eat. We tried to tell her that the breeder knew what to do for her and this specific medication would help her. The breeder even called her and offered to face time with her. She refused. She told us at least three times, she went to vet school. She put a kitten under 2 lbs, with no hair in a cold cage with no heating source. When I spoke to her and found out what she was doing we rushed over and got her. During that conversation when I was trying to reason with her about treatment she was arrogant, condescending, plain rude. The implication was we did something to cause this, and she knew all about this breed of cat she knows a breeder. This girl is dangerous not because of her education, but because she will not look for the right solution to help the pet. She knows everything. The hospital staff was very nice, I have no issue with them at all. My kitten today is almost 3 lbs happy and healthy. I was able to get her back to her breeder who gave her warm fluids under the skin, the correct medication, and 24/7 observation.