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425 W Town Pl # 128, St. Augustine, FL 32092, USA
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You learn the difference between a good vet and a fantastic vet in crisis. Our crisis is our 1 yr old Doberman Halo. She struggles with major Gl issues that all logic would point to her being near death each time. I desperately needed a vet I could trust with her life and my mental health. Everyone at Animal Medical Clinic is fantastic. Im not just saying that cause the front desk is nice.. That the vets costs are fair and they are trustworthy... The vet techs are great at their jobs… Or that our dogs enjoy coming here... Although those statements are true... I'm saying they are fantastic as in crisis they are the glue that keeps us together. I can feel confident in what they recommend for diagnostics. Dr. Russell is comforting, personable and a wealth of knowledge. We have had health emergencies in the past with other vets and left scrambling. Dr. Russell made the calls and set everything up before I even knew what was wrong. Him saying “They are expecting you..Just go” still repeats in my head. He & his team handled everything all the way down to the little details. Which some little details in the moment felt pretty big. My precious Halo is healing from life saving surgery. I'm just in awe of how this all went. I'm forever thankful to Animal Medical Clinic. Also want to say the other vet who works here is amazing! I was nervous to see him first when Dr.Russel was out. Yet the other vet is just the nicest guy and very knowledgeable. Note: We have three Dobermans at different stages of life. We are happy to make the 45 minute drive for their care. Thank you Animal Medical Clinic!!!
My husband and I cannot say enough about Dr. Russell and his AMAZING staff! We have been through a lot together and we wouldn’t want to take our doggies anywhere else! Dr. Russell is not just a phenomenal Doctor! He takes the time out to explain things in layman’s terms and has incredible compassion. We would recommend Animal Medical Clinic to anyone with pets! From a simple vaccine to surgery and end of life care. We just love them!
Our Dobermans are in great hands here. I love how personable and knowledgeable Dr. Russel is. We've only seen him a handful of times yet I always feel like family. His staff is fantastic and gentle.We make the drive out of town for them! Also want to add....Our older Doberman has major anxiety around people/vet. She has to be very drugged before the vet. Yet she just MELTS into Dr. Russel. She even ate the treats he offered. Which she won't even do for me in public lol. Made me a bit jealous he won her over so quickly.
We just moved to Jax and Dr. Russell was recommended to us. My 10 year old lab needed a full work up, teeth cleaning, shots, blood work, he had a skin tag removed, and so on. What I appreciate was that Dr. Russell called me and gave me an update on how my dog was doing. I pick up my lab and Dr. Russell came out personly and told me how everything went and what to expect with the dog. Even my 1st visit, they saw my dog was not going to be easy, even with the sedatives, the wouldn't force him to go through the shots and Exam. Highly recommend. Everyone is very sweet and caring.
I could not be more pleased with Dr Russell and his clinic. I agreed to watch my daughter's cat while she was living out of state for a while, but when she returned she would not take Peanut back. My husband and I tried scratching posts, "Purdy Paws," everything - but Peanut just continued to destroy all of my furniture. It was a difficult decision to make, but I finally decided I would find a vet who could perform a laser declaw surgery rather than make her an outside cat. Dr. Russell did an outstanding job! Peanut was simply sleepy (no overt pain) when she first returned home and fully recovered during her one week with the sutures and "halo." She now has no signs or symptoms of any pain - she uses her litter pan, uses her paws to "knead," jumps between surfaces, etc. I love animals, but if it gets to the point of having to have a laser declaw (humans undergo surgeries, after all) and forcing your cat to be an outdoor cat, I highly recommend a laser declaw by Dr. Russell. Our cat is just as happy as she was before the surgery, and she would have been miserable outdoors. In my opinion, laser declaw is sometimes the most humane option and if it you decide it is the best option for you and your cat, I encourage you not allow others to shame you.