Our Address
5270 State Rte 100, Palm Coast, FL 32164, USA
Do you want to grow your business?
Let’s talk about what you can do to get maximum profit!
Click below to get started. 👇🏻
Stuff ‘N Sniff® is a unique award-winning line of plush dog toys. Our stuffable character, digz®, can reduce dog separation anxiety, assist with dog training, and is a terrific plush dog toy for playtime.
Read More
I've been visiting this Banfield for about two years now and they're always fantastic. They've helped us through the loss of two pets, and have provided services for four cats (two being the onee that they helped through the last few weeks of their lives) and one dog of mine. Everyone is always understanding and they do their best to help me, even when distraught or in a rush. They are upfront about costs and are honest regarding treatment recommendations and alternatives. I've never had a single bad interaction here.
Poor service, poor attitude, poor everything! Liars cheaters, they hurt my dog! They hurt the dogs legs. Don't bring your dog here! Go to a place who cares and will do the right thing. They left dogs alone in a hurricane. They can't be trusted! They took my dog in the back and the dog came back injured, conveniently no cameras where the dogs are being treated! It's the worst place! Find a vet who cares and is normal. The vet doesn't even talk to you in person. Very impersonal place. This is my last year with them. You get stuck in the contract too... don't do it! Don go there! They are unreliable and will misdiagnose your dog.....
Absolutely horrendous staff at the front desk. It’s unfortunate because the doctors and technicians in the back have been nothing but phenomenal. For today, particularly speaking on the actions and behavior of Lindsey U, that works at the front desk. My dog, Bear, had her 10 day post surgery appointment after getting spayed early this morning. The initial interaction was unprofessional, after checking her in, where she was taken from me with nothing but the cost of today’s appointment and no further explanation of when to pick her up, how to be contacted, nothing. So I said “okay, maybe they’re busy, it is early, they’ll surely call”. Mind you, I am listed as secondary contact in their system, and the only one who dropped her off this morning, so immediately assumed that i would be the one who is contacted when to pick her up from her check-up appointment. Four and a half hours go by and I have heard nothing, so, I call them myself and Lindsey answers. I go on to ask her why I was left with no information on when I could get Bear and why I have not received a call, questions any ordinary, worried pet owner would have. Her response to me was, “oh well, I don’t know why you sat there stressing, you could have just called us.” She proceeded to explain to me that even though I signed Bear in under my name this morning (which indicates who should be called to pick her up, no?) the call was made to my husband, who is listed as Bear’s primary, (who is at work, hence why I am the one who took her this morning). I eventually get transferred to the technician, Haley, that worked with Bear today and she was nothing but kind and informed me of the two different time windows I had to pick up Bear. Great! So I head on my way. Once I got there I was met with Lindsey at the front desk who continued her terrible attitude. Instead of greeting me with a smile or even eye contact she meets me with anger for interrupting her. I then explain to her that out of excitement to pick up my Bear, I left my debit card at home with my phone so only had cash on me to be able to pay my bill for the day. She attempts to deny me the ability to pay with cash because she did not prepare herself for her shift and had yet to assign the drawer to herself. So, I offered a solution of asking to borrow her phone to have my sister read my card number off from my house and that wasn’t an option either, simply because the line is a recorded one, totally understandable. Lindsey now for the first time has looked at me and gives me a look of disgust because how could I be human and forget my wallet. So now we’re met with the conflict of of her having to count her drawer to properly continue her duties. She continues to count the drawer being obvious she’s taking her time, I stand there patiently for her to count the drawer and the energy that was coming off of her was palpable. Genuinely disappointed with the interaction I had today. This is a place I should happily come to, to know me and my fur baby are being taken care of by responsible and respectable people. Genuinely considering going somewhere else the next time she needs any medical help.
Banfield Vet and Techs took my cat in to evaluate and ultimately euthanized her. These people are too be praised in how they handled this horrendous situation. I was extremely emotional and they were so caring they let me hold her thru the process. When I left I sat in my car and couldn't drive for awhile. Don't know how long I was there. Again, hats off to a wonderful team at Banfield. Could not have done this without all of you.
We took 3 of our pets into the facility in Palm Coast. We were told our expense was going to be $ 705 and they could reduce it by $30 to $60 dollars by lumping all 3 dogs together $675 because the doctor wasn't in. So we said go ahead. A hour later we got a call that that wasn't correct. So they preceded to tell us the new bill was $750 because their's a doctor on duty now thats with a discount, so we show up at the desk $780. Smh... Then we had to ask for a printed receipt, which they only gave us a receipt for one pet. So we had to wait longer to get the other two pets receipt,and a quick explanation to some of our questions. We'll now I know how others feel like when you are scamed or taken by a miss management chain.