Bass Pet Resort & Spa

1043 S Bass Rd, Kissimmee, FL 34746, USA

About Bass Pet Resort & Spa

4.7 / 5

from reviews

Is this your business?

    Denise Stanley
    -
    April 10, 2024

    We've been bringing our reactive pup to Bass Pet Resort twice a week for socialization, for almost a year now. Her interaction at Bass Pet Resort with both dogs and humans there has really helped her! She LOVES everyone at Bass, looks forward to her twice weekly play days, gets grooming done, and is boarded when we travel. We are grateful that she is treated so well!

    Tina
    -
    May 12, 2024

    Been bringing my dogs here, for many years and I wouldn't trust them with ANYONE, except Bass Pet resort at the Kissimmee location! When my dog is super excited, when she gets there, you know, she loves it there! It's pretty obvious they love her too!

    Jessica M
    -
    October 30, 2024

    This place looks like a pound. My dog came home with a stomach virus and I had to take him to the vet. When I picked up my Dog He looked out of it and confused. I walked back with the personal to retrieve him and they had things on top of his balls. He had no water and no food. Once I took him to the front, he smelled horrible, so I asked if I can use the restroom to wet a towel to rub on him. Once I turned the water on. I smelled disgusting smell of water when I asked the staff Answer was the only water that comes from the sewage is the bathroom, I don’t buy that they are giving that same water to our animals. I will never use this facility again. The food that I have packed was almost completely full. Overall, a very sad experience for us.!

    Christine Wood
    -
    April 16, 2024

    My dogs Quincy and Coco love staying at Bass Pet Resort! They do daycare and boarding there. They always come home happy! Staff treats pets in their care as family and that makes me feel good when I have to travel that they are well loved!

    Ashley Bonner
    -
    September 22, 2024

    While I have not left a pet here, I can tell you that the staff here were lovely in my experience with them. The facilities are really nice, the staff interacted with the animals we saw in a really positive, caring way, and the dogs we saw all looked very healthy and well taken care of. We had a crazy experience getting lost on Shingle Creek and having to bushwhack to get back to civilization, and we followed the sound of dogs barking to their back fence. They went above and beyond to help us get to safety and to their parking lot before we could go on our way. An unusual experience but this place deserves any good press we can give it after our experience. Thanks for being kind human beings and caring for an adventurous young couple that got way in over their heads!

    Bass Pet Resort & Spa

    Our Address

    1043 S Bass Rd, Kissimmee, FL 34746, USA

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