Best Friends Pet Hotel

2510 Bonnet Creek Pkwy, Lake Buena Vista, FL 32830, USA

About Best Friends Pet Hotel

4.4 / 5

from reviews

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    Cyndy Quinones
    -
    December 03, 2024

    The entire process from booking the reservation to pick up was seamless. The staff is very friendly and knowledgeable. My puppy was well cared for and happy. They kept me informed as well. Biscuit was groomed. Elana was patient and cautious with Biscuit as she was a very nervous puppy. She looks great and is happy.

    Rhonda Crook
    -
    January 06, 2025

    Are rusty and Sandy came to visit through the Christmas holidays. Checking in was a breeze and they honored our wishes to put our babies together. One morning I got a call from the best friends resort to tell me that one of our babies threw up. He does Have a condition where he throws up water when he drinks too fast so it was perfectly normal. we sincerely appreciated the call to notify us. They were even treated to a Christmas turkey dinner! The only thing I would have liked to have seen was daily pictures of my babies, having fun

    Don Crews
    -
    January 07, 2025

    We trust no one else with our baby while at Disney! Their staff is second to none, Prissy loves staying there, and the facility is spotless. You can tell the staff is dedicated and loves each and every pet!

    Derek Burgan
    -
    September 14, 2024

    We've been taking our pets to Best Friends for a while now because the "dog friendly" hotels at Disney are no where close to as good for pets as the ones at Universal (to be fair, Disney made their hotels dog friendly after the fact whereas Universal built their hotels with the pets in mind.) Bacini has stayed in each level of the suites. We like the fact that the suites come with cameras so that we can check on him day or night and get that peace of mind. We also like that we can come by at any time (day or night) to take him outside for a walk and to spend time with him. On our most recent stay we also bought the "bed time story" upgrade, and as you can see from the photos, he was a big fan! Nothing but praise for the staff at Best Friends.

    Renee D
    -
    January 11, 2025

    This was our first time leaving our pups at an overnight stay, and we were not disappointed. We were able to call and email to check in on our dogs. Got to visit them during the day and play with them outside! They accommodated extra play time for our dogs with each other! We added on fun treats and grooming! All the staff were very nice, which definitely helped the experience! We will be returning for our next family vacation.

    Best Friends Pet Hotel

    Our Address

    2510 Bonnet Creek Pkwy, Lake Buena Vista, FL 32830, USA

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