Stephanie Weeks

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March 05, 2024

This is a review we hoped to never have to write, but one that we know in our hearts we must. We were devastated by the sudden loss of our beloved 14-year-old cat, Lacey, just before Christmas. Ironically, a few months prior I had heard of, and briefly researched, Aquamation, never once allowing myself to imagine needing it any time soon. I saw Gentle Goodbyes and decided that I would reach out to them if/when the time came, which it did, much too soon. Having a small local business provide the Aquamation service seemed so much gentler and easier to accept than traditional cremation by fire with no personal regard for our sweet girl. We contacted Wayne at Gentle Goodbyes, after midnight, the night we lost Lacey. He waited for us to make the long drive from the emergency veterinarian office to his location, graciously meeting us there around 1:30 am, no questions asked. He was warm, kindhearted, and empathetic to our situation. With patience and compassion, he helped guide us through the awful circumstances of our meeting and we will be forever grateful for that. He treated us, and Lacey, with the utmost respect. He allowed us to cry, encouraged us to talk and reminisce about Lacey, and shared with us how his heart led him to start Gentle Goodbyes. In all of our communications, Wayne was careful to use wording and language that was sensitive to our loss and of our feelings. When it was time to bring Lacey home, he was equally as considerate and he dignified Lacey through his kind words and comforting demeanor. I cannot stress enough how thankful we are that we found Wayne and trusted him with our precious girl’s final resting. I have no doubt that he truly honors all the beloved pets entrusted to him and values the opportunity to provide a bit of peace to the grieving families. Because of him, we can honestly say that as heart-shatteringly difficult as it was to lose Lacey, it was indeed a much gentler goodbye for our cherished girl.

Karen Z

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February 23, 2024

Wayne was amazing. We lost our baby on a Saturday and Wayne was kind enough to meet us right away. He took great care of our beloved family pet. His assistance made an incredibly difficult day easier allowing us to focus on our love rather than details. Thank you again Wayne!

Ivonne Caro

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June 11, 2023

Two weeks ago our family experienced the worst day of our lives, when we lost our beloved 6 year old Thor. From the moment we reached out to Gentle Goodbyes and spoke with Carmen, we felt genuine compassion and empathy. When Thor passed, it was after their regular business hours and on a Saturday but that did not keep Carmen from reaching out to Wayne, who met us after hours. When we finally made it to their location, Wayne gave us the time we needed to say our goodbyes and showed genuine compassion. Wayne listened to us and helped us make those very hard final decisions for our sweet boy. He explained the entire process and kept us up to date throughout everything. This was our first experience going through this process and when the time comes for our other three boys, we will definitely use their services again.

Cristina Sanchez Cereceda

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February 18, 2023

I can’t thank Wane enough for everything he did for my husband’s family after loosing their puppy. He went the extra mile every single way and was very accommodating every time we asked for something. His costumer service was second to none and really helped us in a very rough moment. We know we can trust him fully to take care of our fur baby and give us the best every time. If you are also in that rough moment of life, I would recommend trusting him too.

bassin bob

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February 21, 2024

Great place to take your pet for a process called water cremation a gentle form of cremation. Owner Wayne is very consoling and explains process. Made a hard time much better knowing he cared for your pet.