About Irish Trails Farm and Pet Supply
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Our Address
102 S Hwy 27, Clermont, FL 34711, USA
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Stuff ‘N Sniff® is a unique award-winning line of plush dog toys. Our stuffable character, digz®, can reduce dog separation anxiety, assist with dog training, and is a terrific plush dog toy for playtime.
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Called on Christmas Eve in regards to a moldy bale of Timothy hay that I had purchased from them that same week. They took my name, my phone number, and told me to bring it on Monday to swap it, so I did. Upon going in, they told me that they actually could not take the bale back or return my money since I didn’t have the receipt, which was not mentioned on Christmas Eve when I had called. I explained to them that I only had the one horse, and I just got him last Tuesday to my property; it’s not as if I have been buying hay from them for months and it just sat there and became moldy because of my storage of the hay. They refused to assist me. The customer service was terrible, and the fact that they’re willing to lose over $300 a month between feed and hay from me, instead of just doing the right thing and swapping the bale is unreal.
Unfortunately had to update my review from 5 to 1 star. Terrible customer service moment from the “manager” in regards to a bad pack of shavings. I will not be returning again. Lost my service over a $7 pack of shavings. I left my name and number for the owners to call me and nobody called.
Horrible owners, food infested with bugs and they won't refund your purchase. Everything is overpriced trash in there! Save your money go Tractor Supply or Rural King WAAAYY better! Irish Trails Farm is the bottom of the barrel!
First time I've been to the store. A Hardware store, farm and pet store all together. A larger choice and variety of items available than you might expect.
I love the store is really beautiful and very clean and organized