About Louise’s Pet Connection Natural Pet Market
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3005 W Lake Mary Blvd #116, Lake Mary, FL 32746, USA
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Stuff ‘N Sniff® is a unique award-winning line of plush dog toys. Our stuffable character, digz®, can reduce dog separation anxiety, assist with dog training, and is a terrific plush dog toy for playtime.
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Amazing place for your pets! Patty has been a godsend from the beginning when I first called ready to throw in hat with my dog and all his issues with the other pets I followed. Patty heard us and helped us address our main issue with our one pup! Thank you so much
1000% customer service. If you need help getting on the right track with your furchild's health, call or stop in to see Patty... She's the best.
Louise's staff have been such a great resource for our Olde English Bulldog. They offer natural alternatives to medication at times my Vet recommends, and they have worked. Their pet food variety is second to none. Do yourself and your pets a favor and visit their store!
We have been going to Louise's since 2009 I go once a week almost every week for the last 15 years. I highly recommend them to everyone I know. Pay them a visit it's well worth it.
Last year, when the love of my life was diagnosed with diabetes, I did everything in my power to try to keep him with me for as long as possible. Little did I know that I would lose him 2 months later... but that's not the point of this review. I did an insane amount of research and landed on starting him on a raw diet. I found LPC and Jennifer was just incredible. Not only did she know everything about the raw diet and what would be best for him, but for someone like me, who is on a fixed income... having the 12th bag of food be free was a great relief to me. I started Pax and his little brother on raw. He had to get insulin, but soon couldn't eat, and he passed away in my arms on Dec 17th. I decided to keep his little brother on raw, and we welcomed a new addition to the family a few months later. I'd been counting each time I bought a bag, and I knew I was getting closer to my free bag of food. In October, I checked the amount, and I was at 10 bags. Then, in November, I checked and made SURE that I was at 11 bags and my next one was free... because with the holidays coming up and having a set expendable amount each month that I have available, I really have to plan out for purchases... and obviously, the boys come before anything else... always. We checked the account, and yes! Next bag free... awesome. So, in order to lessen any confusion in case someone else is checking me out I ask to please write ON the receipt that my account has indeed been checked and just for extra validity to please write it on the receipt that the next bag is free... as I keep everything. I also asked her to initial it, and instead, the sales girl drew a smiley face. No problem... because I do have in writing the next time I come in, it's my 12th bag, and it's free. Except I came in, and I was now at 6 bags. So what I'm gathering is that within a year, I did qualify for the free bag, but when it came do, then magically, my account deleted 5 large bags of food. After I'd budgeted to have their food taken care of for the month. Even with the verification on the receipt. The owner said she would never write that on the receipt. Well, I never said she did... it was the girl she was training that day. SHE wrote it on there. At my request, AFTER we'd verified that my next bag was indeed free. Then, somehow, 5 bags were removed, and I was back down to 6 bags. So... I guess my takeaway from this whole thing is that if you are like me, and you're on fixed income, and you have to plan for certain expenses each month, even if you verify that you have indeed reached the necessary milestone to receive the free bag, you won't get it. So you might as well save the money and go to a closer place that has the food cheaper. Because it simply won't be honored. Even if the owner looked over the account WITH the new employee she was training and stated exactly what I asked the employee to WRITE ON THE RECEIPT. The difference in the price of the food and gas to get here will equal out to be cheaper in the long run if I just start going to the Pet supply store closer to me, in Winter Park. I miss Jennifer. If Jennifer still worked here, there would have been zero confusion, more knowledge, and far more empathy. The 2 stars are for my initial awesome experiences with Jennifer. She was a 5 star employee and really knew the customers. Now that she's gone, the soul seems to have left as well. It's a shame