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4586 N Palmetto Ave, Winter Park, FL 32792, USA
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What a wonderful place. I recently visited this veterinary clinic and I have to say, it was a wonderful experience. The entire staff were incredibly pleasant and welcoming, making me feel right at home. What stood out the most to me was that unlike other veterinary clinics I've been to, they didn't try to push unnecessary tests and medications on me just to make a buck. I appreciated their honesty and transparency, knowing that they truly had my pet's best interest at heart. It's refreshing to find a place that prioritizes the well-being of the animals over profit. My dogs feel very comfortable coming into this place and it makes my heart feel good to see them without any anxiety when they walk through the doors for their visit. Overall, I highly recommend this veterinary clinic to anyone looking for a trustworthy and compassionate place to take their furry friends. You won't be disappointed!
I would not recommend coming here if you want your pets to feel comfortable. Yes, they’re very affordable, but I’m perfectly happy paying more at a vet filled with people who actually like animals. When I brought my cat in I was a bit panicked. He was throwing up repeatedly and not eating. The receptionist signed me in, but that’s it. She wasn’t welcoming or friendly and seemed more interested in gossiping with her coworker. I didn’t wait long which was nice, and I was brought into a room by the only person I dealt with the whole time who seemed to genuinely care. The vet tech was very nice and comforting to my cat. She kept trying to calm him down and soothe him. When the vet finally saw us she was very cold and seemed to take her job as strictly business. I understand that this is your career and you need to be professional, but it felt like she just saw us as another body and just wanted to get us through the exam and out. My cat ended up needing blood work and X-rays, so they took him to the back. Upon return, when the vet also came back into the room she explained the results. And this is when you lost my business. Now as I said previously, my cat was extremely scared and nervous, completely understandable since it was his first time in this place and he had to be poked and prodded. Now instead of the vet undemanding the circumstances, she continuously told me how “bad” my cat was while taking X-rays and blood. I was immediately taken aback because my cat is so friendly and lovey and would never be “bad” if he wasn’t under stress. She then proceeded to tell me she had to run more tests but wasn’t sure if he’d “let her” because he was “bad”. If I didn’t need answers as to what was wrong with him, I would have walked out. Taking your pet to a vet is already stressful enough without someone constantly telling you you have a bad animal because they’re scared. And to top it off, after she was able to do her last test, we were given meds and sent home. No explanation as to what the final reasoning was for him being sick and not eating. She didn’t even remember to tell the front she wanted him on a different food they sold. I had to remind them. And when I went to check out at that same receptionist from earlier was even less interested in me and was chatting with her coworker while also not being knowledgeable about my checkout process. It took 10 minutes for her to figure out how to charge me and that entire time she was chatting with 2 coworkers who were just sitting on their phones. I will be taking my cat somewhere else that hopefully employs people who actually care about people and their pets.
I have had several pets cared for at McAbee Vet Hosp over the last 20+ years and the quality of care for each of them has never wavered. We have seen a variety of doctors, techs and front desk personnel over the years but my recent visit with Dr. Gray and Olivia (tech) was our best by far. They, along with Michaela at the front desk, went out of their way to take extra care with my 17-year-old pup who had been ill for days, anxious and in pain. Michaela had us wait in the car until there was a room ready so no reception area anxiety. Dr. Gray heard my concerns, honored the input I could give as Bullit's mom, and adjusted care accordingly. And Olivia came up with a novel way to hold my 17-year-old pup for a shot so that we did not reactivate an old neck injury and then took extra time afterward to educate me on the medicines and supplements I would be administering at home. Because of Dr. Gray, Olivia and Michaela, I felt uniquely a part of Bullit's care while at the same time fully supported by this wonderful crew. Thank you all for you genuine care and commitment to caring for our fur babies 🐾🙏
Arrived a few minutes late. I didn't have to wait long to have my cats examined. The staff was organized, so I was in and out quickly. It seems whenever I go to MacAbee I see a new doctor and / or vet tech. Not sure what that is all about. Overall service is still very good.
McAbee Vet Hospital is forever in my good graces. The compassionate care they displayed while treating my 14 week puppy’s injury was beyond phenomenal. They were so kind and generous throughout the visit. The total cost in the end was more than reasonable I was honestly shocked at the price being that it was an emergency visit. THANK YOU to the staff and Veterinarian on shift that took care both Kenai and I in our time of need.