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3511 E County Line Rd, Lutz, FL 33559, USA
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Stuff ‘N Sniff® is a unique award-winning line of plush dog toys. Our stuffable character, digz®, can reduce dog separation anxiety, assist with dog training, and is a terrific plush dog toy for playtime.
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I am extremely grateful to the staff and doctors at New Tampa animal Hospital for the great care. They gave my service dog, tattle while she was with the dog sitter. She had been treated in appropriately by my home Vet the dog sitter took her to be seen at the new Tampa Animal Hospital, where was determined that she needed surgery and different medication. The immediacy and necessary surgery saved tattles eye. Before treatment, Tattle would sleep all day with her eye closed. After surgery, and a few days of recuperation, she was able to go shopping again. Three weeks after surgery, her eye is wide open. She is pain-free and healing beautifully.
My dog had a possible ear infection. I was able to be seen the same day. My dog was diagnosed with allergies and was prescribed medication. The staff is always very welcoming, friendly and knowledgeable. I feel comfortable taking my dog here. My dog has been a patient for 3 years. As you can see, she feels very comfortable in the exam room.
I have been a customer here for years and generally I have been happy. But lately they have taken a turn for the worst. They upsell you like crazy and what was supposed to turn into a couple $20-$40 vaccines per dog ended up being a $400 visit. That is after I declined multiple fees that they tried to add on what I did not ask for. Had I done everything they tried to do, it would have been $600-$800. When you question the fees, they are rude and start mocking you for how you are treating your dog. Do not recommend. They do not understand what a customer is and look at a customer as a piggy bank to bilk. They also do not tell you about all of the fees up front unless you ask. They tried to bill me at the end and I asked for an itemized statement. They said, "do you want the statement after or before you charge it". Of course I want it before! I asked for a discount or refund for the fees that I did not think were right and just, but they declined. The office manager Kristin was especially rude. Watch out!
I live in Miami- I drive to Tampa for Dr Novy to see my animals, that’s how good she is. 4.5 hours away and I do it without a thought. Amazing person and amazing vet. Truly the very best 🥲 she saved my sofias life when 3 other vets could not - we’re Dr Novy clients for life. 🫶🏻
I brought my baby goat in, who was attacked. Her front two legs were punctured, swollen, warm. They charged me $800 to shave her, scrub her, clean her inside and out from infection. Three days later, her flesh was rotting off, as they left her wounds wide open. without bandages. I called back, but they were closed, so I took her to the emergency hospital on their VM. She instantly needed drains and stitches- another $850. That vet said if this was taken care of properly the first time, she wouldn't have had to come back, in so much pain, and it wasn't unreasonable for me to ask for my money back. When I brought her back to get that drain out, she needed more work- another $1000. After all said and done, I still had to surrender my sweet baby pet goat since the infection set in so bad. My heart is hurting without her, and feel awful for the pain she has endured. New Tampa animal hospital was a mess from the beginning. Forgot to have me fill out paperwork to treat her, so asked me to turn back around. When I said no, they "text" me for consent. Then again when I picked the goat back up after treatment, they forgot more paperwork, so chased me to my car. When I called to tell them about my goat, they didn’t even acknowledge what had happened after their care. Now the manager Kristen is ignoring my response about the refund.