Palencia Pet Clinic

7430 US-1, St. Augustine, FL 32095, USA

About Palencia Pet Clinic

4.8 / 5

from reviews

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    Lindsey Lawlor
    -
    July 12, 2024

    Palencia Pet Clinic always takes amazing care of me and my families pets. They are always so helpful and know our pets very well. They even cared for my hamster before he passed. Thank you for always taking such great care of our babies!!!

    Marsha Bergen
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    January 13, 2025

    My sweet 17 year old pup, Bruno woke up with severe neck/back pain causing a limp and yelping. The only vet available to get him in the fastest on this Saturday was this clinic. We were so nervous b/c he was in so much pain but the Vet and techs were so amazing. The vet gave him soft treat pieces during the exam to keep Bruno calm. She noticed he also had some other signs of potential issues due to his pupil size and some weight loss. A few days later Bruno suffered severe stomach bloat and had to be admitted into their ICU. They took such great care of him and he is living his best 17 year old life on new blood pressure meds. Thank you for taking such great care of our boy! Also, this office is absolutely stunning. Each exam room has a glass half-door so you don't feel like you're in a dark cave. The decor and design is top notch! Excellent staff!

    Glen Hampton
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    December 17, 2024

    Eva has been seeing Dr. Vencil and his wonderful staff for over ten years! The most loving and caring for our baby, highly recommend to anyone looking for the best of care! Glen

    Gisela Elkins
    -
    August 18, 2023

    Time flies..we have been taking our doggies to the Palencia Pet Clinic for 5 years now. Our two dogs are loved and well taken care off. We are thankful for the excellent and professional care they receive. Reception ladies are very loving and helpful. The technicians are so helpful and caring and support the well educated veterinarians. We love the spacious and clean new location they have moved too. We are very happy that our doggies are being loved there.

    Richard Patrick
    -
    January 07, 2025

    I’ve had an incredibly frustrating experience with this clinic due to their lack of organization and communication, which left me feeling both confused and taken advantage of. First, I had to cancel an appointment multiple times—two by phone, two by email, and once via text—yet it seemed like those cancellations were never properly recorded. This is a poor reflection on their procedures and professionalism. Previously, when I brought my cat, Cielo, in for a simple nail trim, the experience was unnecessarily complicated. Initially, no one mentioned any need for additional vaccinations until we were already there. Suddenly, I was told they couldn’t proceed unless Cielo had a rabies shot—even though she was already vaccinated. Despite my objections, she ended up getting another rabies shot. I assumed we were finally ready for the nail trim, but then I was informed they wouldn’t clip her nails unless she had a distemper shot—again, one she already had. Despite my frustration, the vet administered another distemper shot before finally clipping her nails. Weeks later, I received a call to confirm another appointment, and once again, they claimed Cielo needed a distemper shot before they could see her. This was beyond frustrating, as she had already received the shot during her previous visit at this very clinic. The lack of coordination and record-keeping here is astounding. It’s clear they don’t know what they’re doing, and I can’t trust them with my pet’s care. Cielo and I, will not be returning to this clinic, ever

    Palencia Pet Clinic

    Our Address

    7430 US-1, St. Augustine, FL 32095, USA

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