Nichole May Rock

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May 14, 2024

Staff was super friendly and great with my gentle giant. We did experience an issue with some printed instructions not being accurate, but the owner was very attentive to the issue and made us feel as though this was an error that has been easily resolved since being brought to their attention. Hoping to update to a 5 star review once we attend our next appointment.

Olivia Renée

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July 15, 2024

we recently rescued a border collie mix and he wasn’t chipped (unlike what the rescue advertised him as). i called this morning to see if they had availability and they did - they got us back as soon as possible and were so kind. some lady came in with her puppy and was obviously on drugs, saying things and not restraining her dog. the ladies at the front desk were more than apologetic even though it wasn’t their fault. i will definitely be back again, thank you guys for being so amazing!

Jace Eckerdt

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September 11, 2024

I absolutely love this clinic! Dr. Smith and Dr. Bayon are extremely knowledgeable and made sure I understood the process of my cat’s surgical procedure from beginning to end! Incredible technicians here as well. They were very kind, passionate and helpful throughout my cat’s visits. I recommended this establishment to my friend as well, they were able to get her and her cat in really quickly while she was in need! The prices here are insanely reasonable compared to all other clinics in the area! Definitely great value for the price and the amount of care that went into our visits there.

Rachel

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March 26, 2024

My cat has been an established patient for two years at Pet Pal. Skip to the last paragraph if you don't want to read everything. I recently had to go to Orlando for an FHO surgery for my cat due to significant cost savings (everyone in this area was double the price). I was told that he would need to have his sutures removed in two weeks. Explaining I live in St Pete, they recommended I contact my primary vet and they should be able to remove them no problem. For reference, my total drive time was 6 hours there and back with the crazy traffic on I-4. So trying to save myself the grueling drive for a 10 minute suture removal appointment, I contacted Pet Pal. They essentially refused to accommodate a suture removal because they did not perform the surgery themselves (a surgery they do not offer). They were explaining how he needs post op care and I would need to bring him back to where the surgery was performed. While I do understand where they are coming from, I only needed the sutures to be removed and didn't ask for any other service. I was told if I didn't want to bring him back to Orlando, I can try to contact other vets in the area for the removal. The problem is he isn't established at another vet office. So after several calls, I was finally able to find an office willing to remove the sutures. Pet Pal has proven to be an unreliable vet office. Going forward, I would only recommend them for vaccines since they are lower cost compared to other places in the area. As for general vet visits and other medical needs, I wouldn't recommend them. Save yourself the headache and establish your animals with an office that will actually accommodate your needs outside of a generic yearly checkup.

Kirk Potillo

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November 24, 2023

Got my dog fixed at a low price. I had an employee tell me 40 to be paid over the phone for the reservation and then 30 the day of. My wife picked him up and they charged her 80 instead of 30. They claimed they since fired the employee that told us the total was 70, not 110. All that aside, it was cheap and easy and his stitches held and I recommend. If you bring your own cozy cute doughnut (15 on Amazon) you can save them the cone of shame and the 15 bucks they charge you. Highly suggest this route as the cone makes them miserable.