Kimberly LeClair

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January 15, 2025

Terrible terrible. I bought cat food for my cats that was supposed to be like Fancy Feast but cheaper. Definitely not cheaper because I had to pay a pet bill. I took the remaining cans back and told the manager but no refund. I never heard of a pet store not giving an exchange for food that made your cats sick. Never will I be back again!! i was a customer for many years so upset with this situation.

Desiree Greenstein

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January 15, 2025

We go there for all our pet needs! The kitties love their signature brand, and the puppers adore every toy down that aisle! We came in looking for some raw food snacks, and Kimberly immediately answered all our question, and even had lots of suggestions for our Corgi, Cheddar Jack! Thank you Pet Supplies Plus team!

Kayla glover

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December 27, 2024

I’ve been going here for a long time, I love the friendly and informative staff. However, the area where the adoptive cats stay needs to be cleaned more often. Full litter box, dirty water bowl, litter all over the floor mixed with some water and dirt. I have cats so I understand that they can be messy but their space needs to be clean and comfortable at all times while they’re waiting to find a home.

Chuck Fernandez

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January 05, 2025

Kept my dog 5 hours.The guy didn't know what he was doing had to call somebody in to help him. no one said they were sorry .girl at register was rude . little dog was charged 85 dollars. we bring 3 dogs here . never again. No apology.. no offer of a discount.. nothing. We're done.

William Cooke

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December 24, 2024

DO NOT SHOP HERE!!! I purchased an air pump for my fish and it only worked for a few days and then 1 pump stopped working. I tried to return WITH MY RECIPT and they would not do the right thing and at least do an even exchange. Feels like I got scammed. Worst customer service I’ve ever experienced. Any other pet store would have exchanged it