Pet Wize

11401 N 56th St #21, Tampa, FL 33617, USA

About Pet Wize

4.3 / 5

from reviews

Is this your business?

    Kiersten Cox
    -
    October 28, 2024

    Pet Wiz is great! All the products are reasonably priced. The staff is excellent. They are friendly and knowledgeable. They will even help you out to the car with heavy food bags. There is a grooming service which I have never used but seems to be well used. It is locally owned and operated by the family. This is a great business to give your money to.

    Jessica Gullo
    -
    June 06, 2024

    So I liked this place at first-expensive but not so "big box store" feeling. They did a decent job grooming my golden doodle and Wheaton terrier. But apparently we "wait too long" between grooming. **Now they are refusing to book grooming session with us.!** Note: my dogs are hairy, they are hypo so they grow hair and no undercoat. My husband loves my golden with his curls so I often have to beg and plead to get him to agree to the chopping off of all the hair, but we have ALWAYS done it this way. The dogs are 6 years old, and we get them completely shaved down around every three months, with baths and skin treatments at home in between. And we pay more at the time of grooming because they have long hair. It's six of one/half dozen of the other- if we do it more frequently they charge less per visit but we have to haul the dogs more frequently and it's a pain to take off work to drive your dogs to the groomer. So for six years we did every 3-4 months. Sometimes 5 months. And our previous groomer always said it was totally fine and up to us, no harm to the dogs and since we were willing to pay for the extra labor of shampoo and cutting long hair it was fine. But then we moved and had to find a closer groomer. And today when I called to book the grooming appointments I was told we wait too long in between appointments and they were no longer going to take our dogs . *No one talked to us about this at the last appointment. *No one called and said "hey it's time to schedule a groom or else we might not be able to take the dogs. They are just rolling in the dough and can brush off the $400 we pay at a time, I guess. Well I think that's nuts , and I think that is bad business because my dogs are well behaved (hello, golden doodle?) and they LOVE the trip to the groomer and they had good enough results at this place previously that I would have scheduled sooner *if they had called to warn us.* But it seems that they took our money last appointment and then immediately wrote a note in our file "don't book again"?! Maybe that's normal in Tampa, but it's new to me. And I feel like it's bad business. I do think that groomers should deny services to aggressive or unvaccinated dogs, but to turn away a customer because they are too much work is just plain lazy. Especially since I was being charged for any mats they found, and extra for extra time it took. So just writing this because maybe the owner of the business doesn't know their customers are being turned away, maybe they do know and stand behind their decisions but it's not a great way to run the business in my opinion. So we'll find another groomer, it's pretty easy to do and I'm not upset just kind of shocked. I will not bring my dogs there, ok fine ...they can't fire us we quit! Pictures of the dogs they refuse to groom. Long curly hair but that's why God made scissors right?

    Emely Boyd
    -
    December 16, 2023

    I’ve been coming here for awhile now and I absolutely love shopping here for my pups food & toys, today I had my puppy groomed. The groomer was super understanding of what I wanted for him and definitely delivered. (Before and after pictures attached) they’ve got the best prices as well. Everyone’s always super nice when we go here. 10/10 recommend

    Brittany Crosby
    -
    August 15, 2024

    I truly enjoy visiting this store. They have very good prices and a lot of neat toys/treats for cats/dogs. I will drive from Brandon or stop in when im in the area and its worth it. The staff up front are always pleasant and ready to strike up a conversation or offer help. The last time I went the young man offered to help me carry a large bag of dog food out to my car and I didn't even have to ask. He even gave me a history lesson on the store while we walked out to the parking lot which I found to be really cool. 10/10

    Britt Jones
    -
    July 10, 2024

    We absolutely love this place. Everyone is so nice and helpful and they take the time to remember every customer. My cat had tummy issues so I was looking for a food that might help I had two employees helping me and suggesting food that will help. Prices are phenomenal and like I said the service is second to none. I was shocked when I came back to get more cat food after their suggestion helped and both employees remembered me and my trouble cat immediately. Support small businesses and use Pet Wize you won’t regret it.

    Pet Wize

    Our Address

    11401 N 56th St #21, Tampa, FL 33617, USA

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