Roll Over

1318 E Altamonte Dr, Altamonte Springs, FL 32701, USA

About Roll Over

4.7 / 5

from reviews

Is this your business?

    Leanne Loeffel
    -
    May 21, 2024

    We've been with Nanny La since the beginning and she is still my go-to for my dogs daycare and boarding. My Sadie loves her and all the friends she has at doggie day care. Thru the highs and lows of being a woman owned small business, Nanny La has always been there for us and Sadie. Sadie and I are proud to support a local, fantastic, non chain, pet care facility. ❤️

    Julie Branscum
    -
    December 29, 2023

    Where do I start??!! Roll Over is exceptional! Our 2 year old has been here almost daily since he turned 3 months old. He has been treated like her own and we never worry while he’s in her care. His breed is known for separation anxiety and therefore he is never (ever) left alone at home. The environment that has been created here is secure and fun for our boy. Our dog eagerly looks forward to each visit, and we truly value the individualized care he receives. In fact, when our boy hurt his tail, she went way over and above for months to help us treat and wrap his wound daily which helped us tremendously. I highly recommend Roll Over for both daycare and boarding. I can’t imagine a more suitable place for our beloved pup!

    Eric Franky
    -
    November 16, 2023

    Found this cute place thinking I'd be able to support a local business. I made a reservation to drop my dog off for a temperament test for 4.5 hours on November 13th, 2023 at 10 AM before they could babysit him for my trip. Took my baby there and waited for 30 minutes. The sign still said "closed" at 10:30 AM even though business hours are from 9 AM to 7:30 PM. I rang the bell, called their number multiple times but no answers. I left a voicemail for them to call me back because I didn't want to wait around all morning. Not only that they didn't call me back but they also cancelled my dog's reservation without informing me. Updated: The owner personally reached out to me informing me of their recent hospitalization and handled the situation accordingly. I'd like to give Roll Over another chance.

    Sirena Rawlins
    -
    August 31, 2024

    So I decided to take some time after the incident before writing this review. After moving to Florida, I found Roll Over due to the closeness to my new place. I took my dog here several times with no incident. One time, when picking him up, I was told that my dog suddenly had a UTI and blood was found in his urine. I had dropped off a perfectly healthy dog and I have a habit of monitoring his bowel movements and not once was there blood in his urine. Not even after. That should've been what I needed to never take him there again, but you know what they say about hindsight. In July, I took my baby there again as I was going out of town for my birthday celebration. Again, I dropped off a perfectly healthy dog. And not even a full 24hrs later, I'm getting a call that my dog needs to be rushed to the Emergency vet because they think he may be going into kidney failure. I'm sure anyone who loves their pets can understand how terrifying and confusing a call like that can be. It quickly became one of my worse birthdays. On my way to the Emergency vet I'm getting updates, but while the vet was telling me one thing Lanina (the owner of Roll Over) was giving me her own diagnostic. She kept trying to push the kidney failure narrative. She seems to like giving medical diagnostics despite not being a vet. In the end, it was ruled to be heat exhaustion/heat stroke. The owner then tried to say that the hospital staff were trying to make her look bad. I asked for all video footage with my dog from the time I dropped him off to when they had to take him take him to the vet... I have yet to receive it. Instead, she showed me partial videos where my dog was outside for minimal amount of time claiming that there was no way he caught heat stroke in that short amount of time. I would've liked to receive the full comprehensive videos so I could make that judgement for myself. I was never given the opportunity. 2 weeks after the incident I get a text. You'd think it would be to check on the well being of my dog, but it was not. Instead, she wanted to know about the collar and leash that was used to take my dog to the ER vet. Needless to say, I have learned my lesson. My dog will not be returning to Roll Over. I cannot and will not risk my dog like that again.

    Angel Quintero
    -
    June 03, 2024

    I took my dog to the place for the second time and got bitten by a Dog. She said that he was fine although he still bleeding 2nd day. She said that it was too expensive to take it to the Vet and would cost me over a thousand dollars. She did not offer to pay for it. Told me to buy a cream that cost $30 that did not offer to provide or to discounted from my balance due. I thought he was safe there but instead got bitten. I would not take him again.

    Roll Over

    Our Address

    1318 E Altamonte Dr, Altamonte Springs, FL 32701, USA

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