About Veterinary Emergency Clinic Of Central Florida LLC
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33040 Professional Dr, Leesburg, FL 34788, USA
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Our almost 15 year old kitty has been steadily declining and today we needed to help her cross the bridge. From the time we stepped into the waiting room to when we left, all of the staff (receptionist, practice manager and veterinarian) were wonderful. We were lead back to a “visitation room” with a couch and an upholstered chair— much less sterile and cold than anticipated. They took their time with us, checked in to let us know we weren’t forgotten about (they had quite a few emergencies going on), explained everything, and were compassionate, supportive, and empathetic. My teen wanted to attend to support our cat and they couldn’t have been more complimentary. Thank you so much for helping to make a tough situation a little less challenging.
You don't always get to choose what day to help your dog across the rainbow bridge; our boy decided Thanksgiving Day was the day. Service here was exceptional, every staff member treated him with love and respect like he was their own. Pricing was reasonable, especially for a holiday. Very nice warm, comfort-minded room to spend your last moments with your loved one. My experience here made the process suck a little less The photo is him sleeping while waiting on the doctor
This location did an outstanding job, in performing a life-saving surgery for my German Shepard, Levi. From the helping & friendly front desk lady, Julie to the attending Lauren Sweeney DVM, my experience was professional, thorough & very caring. Between phone calls for updates & visits, I’d like to mention a few staff names I recall interacting with. Ashley is who met with us at close to midnight Jan 6, & proactively knew exactly what was likely the issue. Levi was x-rayed, then Dr Sweeney gave me an honest assessment of the issue, the possible consequences & then an estimate of cost! Thankfully, we were able to say to go ahead & begin the surgery! At 11 years old, we weren’t sure what all might be wrong, or how well he’d recover. All went very well, & I was on the phone the following day with Anthony & then upon visiting later in the evening, Lily met with us. Within 48 hours, Levi was able to be discharged, & Deanna (I believe) gave clear, easy to follow directions & medication needs. I cannot say enough positive & kind words regarding Levi’s care & how well he’s doing. I know there are a couple of names, I couldn’t recall, due to lack of sleep & stress, so for those whom had contact with our family, I’m sorry if I didn’t mention you. Thank you EVERYONE & if the need should arise again, I’ll return & also refer any pet parents I know.
Our dog, Ray, had some stomach issues and we were sent here by our regular vet! Manny did a great job of examining our dog and gave us the best options moving forward! Absolutely love finding someone who puts their patients first above anything else…he even called us back to check on our dog after everything and you could tell he genuinely cares.
My special thanks to the staff at Veterinary Emergency Clinic for taking care of my lil Chihuahua, Cashew! He had an infection right after the Hurricane and my reg. Vet was closed due to storm damage. He needed surgery and they took him right in. Jazzy was a wonderful source of confidence as was Dr. Painter, Dr. Shepherd and Manny. He had to stay overnight and I was so worried about him getting anesthesia. He came through great and the prices weren't as bad as I would have thought for emergency services. Thanks again to the whole staff for being there when I needed you the most!! Clean, friendly and professional, I can't be more pleased!!