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11951 Lake Underhill Rd, Orlando, FL 32825, USA
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I haven’t been back to Waterford Lakes Animal Hospital with my other pets due to how expensive they are, but they are phenomenal when it comes to pet care. On September 30, my mom and I said goodbye to my childhood dog, Sadie. Sadie had been going there since we moved in 2013, and loved boarding with them when they offered it. We always trusted them and always knew we could trust them. The doctors and front desk knew her and would recognize her, and always made sure she was taken good care of. When it came time to say goodbye, we were taken into a spacious, private room specifically for those moments. They gave her treats and loved on her, and it was with the usual doctor that she always sees. They talked us through the whole process and took as much time/as slow as we needed. They were very compassionate and caring, and we even got a card with her paw print stamped inside after. They turned one of the most heartbreaking moments into a more peaceful moment, and helped my mom and I so much through the process. Even though we have switched vets for affordability costs for our other dogs, we love Waterford Lakes Animal Hospital and thank them for the amazing care they’ve provided us.
Amazing experience on my first time visit. They have wonderful service from scheduling the appointment to the day of the visit. Friendly staffs, and professional veterinarian made my dogs annual checkup an extremely smooth process. Strongly recommended. I’ll be back!
Before departing from South Florida I had asked my vet for an Orlando recommendation. This was it! We just recently had our first visit there and it was very clean and welcoming. We arrived for our appt early and were in and out in an hour. I was a bit embarrassed that my dog decided to relieve himself in the waiting room, but they handled it with stride. The doctor and nurses and techs and front desk staff were all very pleasant. They offer discounts once in a while which was a nice help for the bill. Right before leaving, they sent us with a little doggy goody bags filled with poop bags and treats and some information regarding pet meds, insurance, and about the shots my dog has just gotten. I definitely recommend this place for all of your pet needs!
I took a tiny kitty I've found on the street to be checked. I was in a hurry because she was wounded and very skinny, I didn't want to wait for an appointment at my regular vet. I'm glad I decided to try the Waterford Lakes Animal Hospital because I really loved them. The place is clean and spacious, Dr Cox is wonderful and the staff is friendly and caring. I will transfer all my cats to Dr. Cox.
I love this veterinary office! Smiling, happy faces from the entire staff! Dr. Rik is kind, compassionate and knowledgeable. I have 6 rescue kitties and 2 dogs and the staff accommodates me kindly for our every need! Would recommend 100%!