Katie Lesinski

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June 02, 2024

I haven’t been back to Waterford Lakes Animal Hospital with my other pets due to how expensive they are, but they are phenomenal when it comes to pet care. On September 30, my mom and I said goodbye to my childhood dog, Sadie. Sadie had been going there since we moved in 2013, and loved boarding with them when they offered it. We always trusted them and always knew we could trust them. The doctors and front desk knew her and would recognize her, and always made sure she was taken good care of. When it came time to say goodbye, we were taken into a spacious, private room specifically for those moments. They gave her treats and loved on her, and it was with the usual doctor that she always sees. They talked us through the whole process and took as much time/as slow as we needed. They were very compassionate and caring, and we even got a card with her paw print stamped inside after. They turned one of the most heartbreaking moments into a more peaceful moment, and helped my mom and I so much through the process. Even though we have switched vets for affordability costs for our other dogs, we love Waterford Lakes Animal Hospital and thank them for the amazing care they’ve provided us.

Susan Carr

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November 01, 2024

We had an 18-year-old cat who was on the last part of his journey and we noticed he had started to show signs of suffering. We called our regular vet to see about bringing him in to say goodbye, and they could not see him until four days later. This was just astonishing to us, that we already had a relationship with this vet, we told him our pet was suffering, and they deemed he could continue to do so for four more days. We called two other vets in the area, and neither of them regarded the urgency of the situation, and put us off until the next day. We then called Waterford Lakes Animal Hospital, and they were more than willing to see him that afternoon, within 40 minutes. When we walked in, which was on Halloween, the "witch" at the registration area walked up and greeted us and directly showed our cat compassion with some pets. The rest of the process was simple and non-rushed; we were told what was happening every step, and asked if we needed to know any details of the harder parts of the process. The entire team was so caring, calm, and gentle, with both us and our furry long-time companion. We are very grateful for their accomodation and compassion during an extremely difficult time. If we ever get another pet, this is the vet we will choose to use in the future.

Jay Chen

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April 25, 2024

Amazing experience on my first time visit. They have wonderful service from scheduling the appointment to the day of the visit. Friendly staffs, and professional veterinarian made my dogs annual checkup an extremely smooth process. Strongly recommended. I’ll be back!

Megan “Lucy” Schmidt

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March 30, 2024

Before departing from South Florida I had asked my vet for an Orlando recommendation. This was it! We just recently had our first visit there and it was very clean and welcoming. We arrived for our appt early and were in and out in an hour. I was a bit embarrassed that my dog decided to relieve himself in the waiting room, but they handled it with stride. The doctor and nurses and techs and front desk staff were all very pleasant. They offer discounts once in a while which was a nice help for the bill. Right before leaving, they sent us with a little doggy goody bags filled with poop bags and treats and some information regarding pet meds, insurance, and about the shots my dog has just gotten. I definitely recommend this place for all of your pet needs!

Patience Buck-Clarry

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February 16, 2024

I love this veterinary office! Smiling, happy faces from the entire staff! Dr. Rik is kind, compassionate and knowledgeable. I have 6 rescue kitties and 2 dogs and the staff accommodates me kindly for our every need! Would recommend 100%!